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• Client Communication: How to Do it Effectively and Meet Clients Where They Are:
  • Leverage customer service to enhance the attorney-client relationship
  • Obtain signatures outside the United States and update clients about important dates and documents like a pro
  • Effectively navigate communication in the employer-employee context

• “It’s me…Hi…I’m the Problem, It’s me” Don’t be that Person: Horror Stories from the Land of Legal Tech and How to Avoid Them
  • Immigration Court and Tech: How to NOT get Banned from WebEx
  • Don’t Give them anything to Talk about at Tea Time: Calendar and Document Management Essentials
  • “Don’t … Get Older but Never Wiser:”Data Integrity is your new Best Friend